Support

Need a hand? Write to support@broadside.au. A person reads every message, usually within a day. You can also ask other captains on our Discord.

A purchase did not arrive

Close the game fully and open it again. A purchase that has been paid for but not yet delivered is tried again automatically when the game starts. If it still has not arrived, write to us with the date and your store receipt.

Everything you buy belongs to your captain and is kept on our server, so it is never lost with a phone. Sign in with the same Google or Apple account on any device and it is there. Refunds are handled by Google Play or Apple.

Signing in

Broadside uses Sign in with Apple or Google. Your ship follows the account you signed in with, so use the same one on a new device.

Reporting a player

Open the brief for a captain on your hunt slate and choose REPORT NAME. That captain is removed from your slate for good, and we review every report within 24 hours.

Deleting your account

In the game, tap your portrait, open THE LEDGER and choose STRIKE MY NAME. The Delete account page explains exactly what is removed and when.

Privacy and terms

Read the Privacy Policy and the Terms of Service.